Terms of Service
Welcome to Brandflex!
These Terms of Service (“Terms”) govern your access to and use of the Brandflex platform (the “Service”) provided by Ergosoft AG (“we”, “our”, “us”).
By using Brandflex, you agree to these Terms. If you do not agree — please do not use our Service.
1. About Brandflex
Brandflex is a cloud-based platform that enables businesses to offer customizable products both online and in-store.
2. Eligibility
To use Brandflex, you must:
Be at least 18 years old
Have the legal authority to enter into contracts
Use the Service on behalf of a business (not for personal/consumer use)
3. User Accounts
You are responsible for maintaining the confidentiality of your login credentials.
You agree to provide accurate, up-to-date information.
You must not share your account or impersonate others.
4. Acceptable Use
You agree not to:
Use the Service for unlawful purposes
Copy, reverse-engineer, or resell any part of the platform
Upload illegal, offensive, or infringing content
Interfere with the platform’s performance or security
5. Intellectual Property
All content and technology provided by Brandflex is the intellectual property of Ergosoft AG or its licensors. You retain ownership of any data or content you upload but grant us the right to use it as needed to provide the Service.
6. Payment & Subscription
If you’re using a paid plan:
You agree to the pricing and billing terms presented during signup
Subscriptions auto-renew unless canceled
All fees are non-refundable unless stated otherwise
Full pricing details can be found on our website or in your service agreement.
7. Termination
We reserve the right to suspend or terminate your account if:
You violate these Terms
Your subscription lapses
Required payments are not made
You may also close your account at any time by contacting support.
8. Disclaimer of Warranties
We provide Brandflex “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted service, error-free operation, or that your use will produce specific results.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
Any indirect or incidental damages
Loss of data, profits, or business opportunities
Any unauthorized access to your account or data
Our total liability under these Terms will not exceed the amount paid by you in the last 12 months.
10. Modifications to the Service or Terms
We may update these Terms from time to time.
If changes are significant, we’ll notify you by email or within the platform.
Continued use of the Service means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of Switzerland, without regard to conflict of law principles.
12. Contact
If you have questions or complaints about this policy or how your data is handled, contact:
Ergosoft AG / Brandflex
privacy@brandflex.cloud
brandflex.cloud